Rental Rules & Policies

Learn all our rules and policies here.

Delivery and Pick-up Times

Mon-Fri: 7-10:30am for delivery and pick-up is 30 minutes after the party ends. These are just our standard drop off times. If another time frame is needed, give us a call, and we will accommodate you the best we can.

Saturday: 7-10:30am for delivery and pick-up is 30 minutes after the party ends. Under certain circumstances we would drop off Friday evening (usually waterslides). For a $40 overnight fee the Inflatable can be picked up on Sunday morning.

Sunday: 7-10:30am for delivery and pick-up is 30 minutes after the party ends. Under certain circumstances we would drop off Saturday evening (usually waterslides). For a $40 overnight fee the Inflatable can be picked up on Monday morning.

Drop of times depend on the amount of rentals going out that day.

Weekend Rentals

We offer weekend rentals at a special discounted rate. Weekend rentals are delivered on Saturday morning/Friday evening and picked up on Sunday evening/afternoon.

Delivery Charges

Free delivery is provided for Hammond, Ponchatoula, Loranger, Independence, Tickfaw, Natalbany, Bedico, Robert, Albany, and the town of Springfield (within 3 miles of the town). If planning on renting multiple units while living in an area with a delivery fee please call for possibly having the fee waived.

Delivery Fees

• Amite
• Springfield
• Holden
• Goodbee

• Madisonville

• Covington
• Mandeville
• Satsuma
• Livingston
• Husser
• Roseland
• Montpelier

• Fluker

• Killian

• Walker
• Tangipahoa
• Folsom
• Denham Springs
• Maurepas

• Lacombe
• Abita Springs

• Greensburg
• Kentwood

• Slidell
• Pearl River
• Pine Grove

• Bush
• Franklinton
• Bogalusa

• Magnolia, MS

Reservations & Deposits

All reservations $300 and up require a $75 down payment. $199-$299 require a $50 down payment, and all reservations under $199 require $35 down payment using credit or debit card. The balance is due upon delivery and can be paid with cash, check, or credit card over the phone. Deposits will not be refunded under any condition except if Xtreme Inflatables cancels the event; We ask that when paying that only the deposit is paid due to unpredictable weather. If you do pay the entire balance we will refund everything except the deposit amount, but there will be a 4% transaction fee (see our cancellation policy below).

Cancellation and Refund Policy

We do not refund deposits for any cancellations; the deposit will be kept on file for 1 year to reschedule your event. We will refund your deposit if we cancel the party due to bad weather to protect our equipment (see our bad weather policy below).

There must be no less than 24 Hour notice when cancelling/moving your event, any last minute cancellations or date changes will forfeit the deposit.

For questions on why we have this policy please call our office.

Bad Weather Policy

At Xtreme Inflatables of LA, LLC, we do our best to accommodate all customers in times of unforeseen weather and/or emergency conditions. For this reason, we stay tuned to the local weather conditions in and approaching our area. We ask that all customers do their part and stay informed to any weather conditions approaching their area. Safety being our #1 concern, we reserve the right to cancel any rental due to rain, high winds, or other weather issues and the amount of the deposit will be refunded. If the weather is questionable on the date of the event, and you choose to have the unit delivered, the remainder of the balance is due and there would be NO REFUND, regardless of total time used.

If the customer decides to cancel due to potential weather before the day of the party the refund will be kept on file for 1 year.

It is not safe to operate the inflatable when there is lighting, thunder, or winds in excess of 20 MPH. Remove riders and deflate the unit by unplugging the blower.

Rental Contract & Liability Release Rules

All rentals require an adult signature on a rental contract and liability release upon delivery of the inflatable. NO EXCEPTIONS! At your request, we will e-mail you a copy of the form to review.

Yard/Electricity Requirements

We can set up on grass, asphalt, or concrete. Sorry we cannot set up on pebbles or rocks! The surface must be level and clear of sharp objects and pet droppings. There should be no low hanging tree branches or power lines overhead. Driveways (or streets for block parties) are fine. Just be sure to let us know ahead of time, so we can bring sand bags instead of stakes to secure the inflatable. We recommend a grounded outlet on a dedicated 20-amp circuit breaker to run the blower that keeps the inflatable(s) inflated. We offer generators if one is needed.


  1. Sort riders by size and weight. Do not allow bigger children in with smaller ones.
  2. No shoes, eyeglasses, belts, jewelry, or any sharp objects.
  3. No food, drinks, candy, gum, animals, toys, or other objects.
  4. No putting water on the inflatable (unless it is a water slide).
  5. No use of silly string, confetti, baby oil, soap, or any other substance (up to a $100 cleaning charge may be put into effect).
  6. No climbing on (or bouncing against) the walls, bumpers, roof, or netting.
  7. No flips, diving, piling, wrestling, drop-kicks, rough play, or bodily contact of any kind.
  8. No running or jumping onto or off of the inflatable. No playing on the entrance step.
  9. No jumping, diving, or flipping down the slide. No climbing on or running up the slide. Riders must go down feet-first in a seated position, one-at-a-time.
  10. Do not slide down until the landing area is clear of other riders.
  11. No riders who are under 3 years old (unless a toddler inflatable, then no one over 3 years of age), pregnant, physically or mentally impaired, under the influence of drugs or alcohol, or have a medical condition that would prevent participation.

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